This Privacy Policy will explain how our organization Genovo GmbH, Kirchstrasse 3, 26197 Grossenkneten – Ahlhorn (in the following “Genovo”) uses the personal data we collect from you including when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage cookies
- Privacy Policies of other websites
- Changes to our Privacy Policy
- How to contact us
- How to contact the appropriate authority
What data do we collect?
Genovo collects the following data:
- Personal identification information (name, email address, phone number, etc.)
- Your interest in and consumption of our products and services
How do we collect your data?
You directly provide Genovo with most of the data we collect. We collect data and process data when you:
- Complete our Customer Registration Form to create an account
- Communicate with us via email, phone or personal communication
- Register online or place an order for any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our messaging and social media options or via email
- Use or view our website via your browser’s cookies
How will we use your data?
Genovo collects your data so that we can:
- Process your order and manage your account
- Email you with special offers on products and services we think you might be interested in
- Send you information about our company’s activities such as having a booth on fairs, attendance at conferences or workshops or provision of own workshops or trainings
When Genovo processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Genovo securely stores your data at external hosts.
Personal data collected on our website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.
Personal data collected to manage your account are stored on the servers of the host for example for the Enterprise Resource Planning or Customer Relationship Management software systems.
Unless a more specific storage period has been specified in this Privacy Policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods). In the latter case, the deletion will take place after these reasons cease to apply.
Marketing
Genovo would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Genovo from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us at office@genovo.de.
What are your data protection rights?
Genovo would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Genovo for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Genovo corrects any information you believe is inaccurate. You also have the right to request Genovo to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Genovo erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Genovo restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Genovo’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Genovo transfers the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us
at our email:
office@genovo.de
Call us at:
+49 44 35 – 40792 200
Or write to us:
Genovo GmbH,
Kirchstrasse 3,
26197 Grossenkneten – Ahlhorn
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit for example allaboutcookies.org.
How do we use cookies?
Genovo uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Optimising the performance of our website and its services on your specific device
- Handling payment services
What types of cookies do we use?
There are a number of different types of cookies, and some are used on our website, including:
- Functionality – Genovo uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising –Genovo uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Genovo may share some limited aspects of these data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, as a result some of our website features may not function.
Privacy Policies of other websites
In case the Genovo website contains links to other websites, our Privacy Policy applies only to our website. So, if you click on a link to another website, you should read their Privacy Policy.
Changes to our Privacy Policy
Genovo keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on August 12, 2024.
How to contact us
If you have any questions about Genovo’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: office@genovo.de
Call us: +49 44 35 – 40792 200
Or write to us at: Genovo GmbH, Kirchstrasse 3, 26197 Grossenkneten – Ahlhorn
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Genovo has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: office@genovo.de
Address: Genovo GmbH, Kirchstrasse 3, 26197 Grossenkneten – Ahlhorn